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Everything you need to know about leadership, mentoring, diversity and inclusion.

Managing Up: What It Is and How to Succeed At It

If you are like most people, you want to look good in front of your boss.Adding the skill of managing up to your career toolkit can make a big difference in achieving success. So, what is managing up? According to Joanne Murray, author of Managing UP: An Overlooked...

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Using a Coach to Develop Your Full Potential

Many organizations incorporate 360-degree feedback assessment into leadership development programs. This form of feedback is designed to provide information to leaders about their leadership from multiple perspectives (supervisors, peers, direct reports, customers and...

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10 Ways To Turbocharge Your Team

How are you leading? What could you do better to improve your team’s performance and level of satisfaction?  Check out these 10 strategies for improving your own leadership and see how they impact your success. Listen.   Listening is number one for a reason. ...

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Control the Stress; Don’t Let It Take Control of You

Dr. M was shocked when her Department Chair called her into his office and informed her he had received two complaints about her behavior. One report said Dr. M had blown up during a committee, meeting, calling a colleague “stupid” in front of the staff. Secondly,...

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Four Tips for Managing Your Stress

Tip #1:  Try to avoid stress talk Stress talk puts a negative spin on things and brings you down.  Common themes of stress talk: Exaggerating (“always”…, “never”…) Negative labels Expecting bad outcomes All or nothing thinking Assuming nothing positive will ever...

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Leading in Still Uncertain Times

Leaders want to know how to lead in these uncertain times. While there are some signs of optimism at work – returning customers and expanding orders, plenty of uncertainty still remains.  Employees hunger for reassurance and concrete commitments, yet often supervisors...

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Negotiating: 12 Very Important Little Words

More than twenty years ago, Ury and Fisher (Harvard Negotiating Project) articulated the best strategy we know for negotiating, “Get the most for yourself that the other side can live with.”  Everything you need to know about strategy for effective negotiating lies in...

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Seven Bad Habits of Ineffective Leaders

In The 7 Habits of Highly Effective People, best-selling author Stephen Covey identified consistent habits that were characteristic of highly effective people at work. We would suggest that there is a parallel in the bad habits that ineffective leaders consistently...

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Is Your Boss an Analytical Leader?

In our recent e-letter we discussed the challenges facing the Analytical Leader (AL).  An AL is someone who approaches issues by fact finding and collecting data.  ALs are less interested in people and their emotions than they are in what they know.  The AL looks...

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The Micromanaging Side of the Analytic Leader (AL)

Tina’s management team complained to her boss about her leadership style. Not only were many of them on the verge of leaving the organization but her style was also taking its toll on the 100 plus employees she was managing.  Her staff was saying things like: • We...

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Are you an Analytic Leader?

Do the following characteristics describe you? Analysis–oriented Facts/data driven Value being knowledgeable Thoughtful contributor Logical, systematic thinker Value credentials, experience Thorough and detailed Cautious decision maker Always prepared, do your...

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Leadership Myth #1 Being Open: Weakness or Strength?

Some believe that leaders should remain somewhat distanced from direct reports. In their view, if leaders reveal too much about themselves, they risk being seen as too close with their employees and therefore set themselves up to be taken advantage of. Many believe...

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Make the Switch

At Leadership Development Services we frequently refer to Switch by Dan and Chris Heath to help our clients enhance team leadership and make change when change is hard and necessary. The authors share compelling stories of powerful changes and describe what it takes...

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Making Change is Hard: A Story, A Strategy

Making change is hard. Dan and Chris Heath tell the story of Dr.Don Berwick, who brought a group of hospital administrators together and told them what they already knew – that people were dying unnecessarily in hospitals.  He introduced them to a mother who spoke to...

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A Slippery Slope: Supervising Friends

You have been promoted from the ranks into a supervisory position. Your knowledge,skills, abilities and attitude have been recognized and now you find yourself supervising your peers, some of whom have become close friends. What to do? How do you maintain the delicate...

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Do you want to win or succeed?

Since when is there something wrong with winning? And who wants to lose?  No one I know.  So what is the secret?  It is that you need to work with other people, win agreements, and in the process, not make them feel like losers.  Everyone at the table needs to walk...

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Are you the Rider or the Elephant?

Remember the circus act where atop the giant elephant is a little guy with a switch?  He directs the elephant here and there, but we all know that if the elephant decided to run amok, the rider would be powerless to control him.  Within each of us there is a rider and...

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