<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Leadership Development Services, LLC</title>
	<atom:link href="http://leadservs.com/blog/?feed=rss2" rel="self" type="application/rss+xml" />
	<link>http://leadservs.com/blog</link>
	<description>Motivate, Inspire, Grow</description>
	<lastBuildDate>Wed, 08 Sep 2010 23:25:46 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.6</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Making 360s Work</title>
		<link>http://leadservs.com/blog/?p=261</link>
		<comments>http://leadservs.com/blog/?p=261#comments</comments>
		<pubDate>Wed, 08 Sep 2010 23:25:46 +0000</pubDate>
		<dc:creator>Leadership Development Services</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[multi-rater feedback]]></category>
		<category><![CDATA[performance improvement]]></category>

		<guid isPermaLink="false">http://leadservs.com/blog/?p=261</guid>
		<description><![CDATA[We often see our own performance differently from how others see it. In fact, a recent employee survey found that 92 percent of employees felt that their performance at work was above average. Clearly, not everyone is a stellar performer.
What is a 360 and how can it help you get a realistic assessment of your [...]]]></description>
		<wfw:commentRss>http://leadservs.com/blog/?feed=rss2&amp;p=261</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Top Ten Feedback Tips</title>
		<link>http://leadservs.com/blog/?p=233</link>
		<comments>http://leadservs.com/blog/?p=233#comments</comments>
		<pubDate>Wed, 25 Aug 2010 14:00:51 +0000</pubDate>
		<dc:creator>Leadership Development Services</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[accountability through feedback. 10 feedback tips]]></category>
		<category><![CDATA[proactive feedback]]></category>

		<guid isPermaLink="false">http://leadservs.com/blog/?p=233</guid>
		<description><![CDATA[ 
 
 
Feedback matters. 
 
It fosters ownership, nurtures commitment, and creates ongoing value for individuals, teams, and the organization. The information, insights, and learning all parties gain through the feedback process can have tangible and immediate impact.
 
Feedback is often misconstrued solely as criticism. However, when leaders balance “negative” or constructive feedback with positive comments, they report accelerated [...]]]></description>
		<wfw:commentRss>http://leadservs.com/blog/?feed=rss2&amp;p=233</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Are you listening when the telephone rings?</title>
		<link>http://leadservs.com/blog/?p=209</link>
		<comments>http://leadservs.com/blog/?p=209#comments</comments>
		<pubDate>Wed, 21 Jul 2010 18:52:53 +0000</pubDate>
		<dc:creator>Leadership Development Services</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[listening on the telephone]]></category>
		<category><![CDATA[strategics to improve listening effectiveness]]></category>

		<guid isPermaLink="false">http://leadservs.com/blog/?p=209</guid>
		<description><![CDATA[If, like most people, you conduct business on the telephone, you realize how challenging it is to pick up on meaning and nuance effectively. You can improve with effort.  
Try these 8 strategies to improve your listening effectiveness on the phone. 

Don’t listen when you can’t.  If you are in the middle of something important when a [...]]]></description>
		<wfw:commentRss>http://leadservs.com/blog/?feed=rss2&amp;p=209</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How can I get better at listening?</title>
		<link>http://leadservs.com/blog/?p=202</link>
		<comments>http://leadservs.com/blog/?p=202#comments</comments>
		<pubDate>Wed, 14 Jul 2010 18:12:08 +0000</pubDate>
		<dc:creator>Leadership Development Services</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[listening skills]]></category>
		<category><![CDATA[self management]]></category>
		<category><![CDATA[slef-awareness]]></category>

		<guid isPermaLink="false">http://leadservs.com/blog/?p=202</guid>
		<description><![CDATA[The previous blog illustrated that our own needs to be heard and to be acknowledged often prevent us from truly listening.   Here, we show how self- awareness and self-management can improve your ability to listen and raise your emotional intelligence.
Self-Awareness 
Take our Barriers to Good Listening &#8211; Self Assessment to become more aware of your personal listening [...]]]></description>
		<wfw:commentRss>http://leadservs.com/blog/?feed=rss2&amp;p=202</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why is it so hard to listen?</title>
		<link>http://leadservs.com/blog/?p=187</link>
		<comments>http://leadservs.com/blog/?p=187#comments</comments>
		<pubDate>Wed, 07 Jul 2010 14:23:52 +0000</pubDate>
		<dc:creator>Leadership Development Services</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[crucial conversations]]></category>
		<category><![CDATA[effective listening]]></category>

		<guid isPermaLink="false">http://leadservs.com/blog/?p=187</guid>
		<description><![CDATA[Given that we have had an entire lifetime to develop our listening skills, why is it that many of us are such poor listeners?  One thing is very clear:  while we have had formal training on how to read, write and communicate, most of us have had no formal training on how to listen.
Why is [...]]]></description>
		<wfw:commentRss>http://leadservs.com/blog/?feed=rss2&amp;p=187</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How well do you listen?</title>
		<link>http://leadservs.com/blog/?p=175</link>
		<comments>http://leadservs.com/blog/?p=175#comments</comments>
		<pubDate>Wed, 30 Jun 2010 14:16:48 +0000</pubDate>
		<dc:creator>Leadership Development Services</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[conversation]]></category>
		<category><![CDATA[listening skills]]></category>

		<guid isPermaLink="false">http://leadservs.com/blog/?p=175</guid>
		<description><![CDATA[There is an old Chinese proverb that says, “To listen well is as powerful a means of influence as to talk well, and is as essential to all true conversation.” How true are your conversations? Are you listening or are you focusing on what you have to say? Evaluate your listening skills by taking the assessment.  [...]]]></description>
		<wfw:commentRss>http://leadservs.com/blog/?feed=rss2&amp;p=175</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Rebuilding Trust</title>
		<link>http://leadservs.com/blog/?p=128</link>
		<comments>http://leadservs.com/blog/?p=128#comments</comments>
		<pubDate>Wed, 26 May 2010 14:00:54 +0000</pubDate>
		<dc:creator>Leadership Development Services</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[rebuilding trust]]></category>

		<guid isPermaLink="false">http://leadservs.com/blog/?p=128</guid>
		<description><![CDATA[Tina, the marketing manager of a large manufacturing company, ran a department plagued by employee complaints and excessive turnover. Her 360-feedback and staff interviews revealed that her colleagues and her direct reports did not trust her. 
Tina’s arrogant and cocky communication style turned them off. She frequently and abruptly cut off communication. Tina micromanaged staff assignments and [...]]]></description>
		<wfw:commentRss>http://leadservs.com/blog/?feed=rss2&amp;p=128</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Circle of Trust</title>
		<link>http://leadservs.com/blog/?p=117</link>
		<comments>http://leadservs.com/blog/?p=117#comments</comments>
		<pubDate>Wed, 19 May 2010 14:00:46 +0000</pubDate>
		<dc:creator>Leadership Development Services</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[circle of trust]]></category>
		<category><![CDATA[trust building]]></category>

		<guid isPermaLink="false">http://leadservs.com/blog/?p=117</guid>
		<description><![CDATA[We want others to be worthy of our trust and become resentful when, by their actions or lack thereof, they breach our trust. We then expect them to repair the relationship.  When we don’t see them making an effort to do so, we become even more disillusioned. It appears that much harder to reconcile the [...]]]></description>
		<wfw:commentRss>http://leadservs.com/blog/?feed=rss2&amp;p=117</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Trusting Yourself</title>
		<link>http://leadservs.com/blog/?p=107</link>
		<comments>http://leadservs.com/blog/?p=107#comments</comments>
		<pubDate>Wed, 12 May 2010 14:00:09 +0000</pubDate>
		<dc:creator>Leadership Development Services</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[demonstrate trust]]></category>
		<category><![CDATA[trust as the foundation]]></category>
		<category><![CDATA[trust yourself]]></category>

		<guid isPermaLink="false">http://leadservs.com/blog/?p=107</guid>
		<description><![CDATA[Trust is the glue that holds relationships together.   It is the foundation for everything else the follows – the willingness to listen, believe, follow, engage and invest ourselves in others.  In this month’s e-letter we mention the results of an employee study in which 91% of respondents identified “being trusted to get a job done” as the [...]]]></description>
		<wfw:commentRss>http://leadservs.com/blog/?feed=rss2&amp;p=107</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Building a Trust Account</title>
		<link>http://leadservs.com/blog/?p=95</link>
		<comments>http://leadservs.com/blog/?p=95#comments</comments>
		<pubDate>Thu, 29 Apr 2010 14:00:22 +0000</pubDate>
		<dc:creator>Leadership Development Services</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[increasing trust]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[trust account]]></category>

		<guid isPermaLink="false">http://leadservs.com/blog/?p=95</guid>
		<description><![CDATA[Trust is a lot like a bank account.  When you make regular deposits in it your balance builds up.  When you make a withdrawal, you need to be sure that you have sufficient trust to cover the transaction.
 
We all occasionally make trust withdrawals – we miss a commitment, we lose our temper, we are disrespectful, [...]]]></description>
		<wfw:commentRss>http://leadservs.com/blog/?feed=rss2&amp;p=95</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
